Company : Techmahindra Ltd (www.techmahindra.com)
Tech Mahindra is part of the US $7.1 billion Mahindra Group, in partnership with British Telecommunications plc (BT), the world's leading communications service provider. Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra has recently expanded its IT portfolio by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. The solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BPO. With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 15 Green Field Operations globally and has over 113 active customer engagements in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
In the Telecom sector, Tech Mahindra has niche and proven domain expertise, distinctive IT skills, research and development, innovative delivery models and approach to offshoring. The company's solutions enable clients to maximize returns on IT investment by achieving fast time to market, reduced total cost of ownership and high customer satisfaction. Tech Mahindra's achievements have been recognized by various industry analysts, forums and clients – winning several prestigious awards and accolades. Recently AT&T, a premier global communications company, awarded Tech Mahindra the '2010 AT&T Supplier Award' for its superior products and services, enhanced cost structures and best-in-class approaches that contributed to their overall success during the past year. This award is a recognition of Tech Mahindra's outstanding performance and service to AT&T affiliates during the past year.
Tech Mahindra has a global footprint through operations in more than 25 countries with 17 sales offices and 13 delivery centers. Assessed at SEI CMMi Level 5 and PCMM Level 5, Tech Mahindra's track record for value delivery is supported by over 35,200 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
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Experienced Walk-In : HP UNIX Administration @ Noida
Job Position : System Admin
Job Category : IT / Software
Job Location : Noida / Pune
Desired Education : Any Graduate
Desired Experience : 3 to 10 Years (Mandatory)
Responsibilities :
• Provide a professional, prompt and high level of technical support to all problems assigned.
• Maintain high level of customer satisfaction.
• Understand all Tier II & III procedures and rules of conduct.
• Make follow up calls to customers on outstanding issues within 24 hours - ensure a high level of customer satisfaction and confirm problem resolution on all issues.
• Escalate customer inquiries to Team Manager and/or Manager as required to ensure problem resolution in a timely manner.
• Escalate issues to other departments (such as NOCC, SPO, etc.), when necessary.
Skills Required :
• Expert knowledge of HP Unix.
• Should have good knowledge of HP-UX, MC Service guard, N-PAR,V-Par
• HP Certification preferred
• Good analytical skills
• Good communication skill
• Should be flexile for working in the 24 X 7 environment.
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Experienced Walk-In : Solaris & VCS - System Administrator @ Noida
Job Position : System Admin
Job Category : IT / Software
Job Location : Noida / Pune
Desired Education : B.Tech / MCA / Diploma
Desired Experience : 3 to 10 Years (Mandatory)
General Accountability :
• The Technical Associate is responsible for providing support while handling all second level incoming calls, trouble tickets and emails , as well as resolving, troubleshooting, and/or following up on all issues with the correct technical solution for the customer. Technicians are required to document their actions (using internal tools), providing detailed notes on the calls and the issues presented, follow policies and procedures to ensure quick resolution for the customer, research answers to customer issues and escalate calls and tickets to other teams for their assistance, as required.
• In addition, this position is also required to perform all other duties as required, to ensure timely and adequate problem resolution.
• This role will have a higher visibility into the AT&T, and as such will have use of advance tools to troubleshoot and diagnose customer-impacting issues. Due to the access required for this position and increased customer exposure time excellent soft skills are required and technical skills are required.
Responsibilities :
• Customer Focus
• Provide a professional, prompt and high level of technical support to all problems assigned.
• Maintain high level of customer satisfaction.
• Understand all Tier II & III procedures and rules of conduct.
• Make follow up calls to customers on outstanding issues within 24 hours - ensure a high level of customer satisfaction and confirm problem resolution on all issues.
• Escalate customer inquiries to Team Manager and/or Manager as required to ensure problem resolution in a timely manner.
Qualifications :
• B.Tech/MCA/Diploma
• Expert knowledge of all versions of Sun Solaris Unix 8.0,9.x
• Good and hands-on knowledge of Veritas Cluster Service (VCS) and Veritas Volume Manager (VxVM)
• Working knowledge of - MS Word, Excel, Internet Explorer
• Sun Certification preferred
• PC skills – Windows, Word, Excel
• Good analytical skills
• Requires working in evening, weekend and/or holiday shifts
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Experienced Walk-In : SAN Storage Administration @ Noida
Job Position : System Admin
Job Category : IT / Software
Job Location : Noida / Pune
Desired Education : BE / B.Tech / MCA / Any Graduate
Desired Experience : 2 to 4 Years (Mandatory)
General Accountability :
• Must have experience with EMC, HITACHI, and SAN / System Administration technologies noted below. HP experience is also desired.
• He or She has to ensure that the all tasks completed with in time frame with the best quality. Person is expected to guide and help the resources in the team in complex issues and also train them when required.
• This role will have a higher visibility into the AT&T, and as such requires excellent communication and analytical skills
Responsibilities :
• Working on SAN Storage e.g. EMC, Hitachi & HP. Brocade and Cisco Switches & Device Manager for LUN masking, Zoning, storage allocation and Reclamation stuff etc….
• Trouble shooting Storage related problems and Alerts Monitoring
• Working on all/some versions on Unix/Windows environment servers.
• Follow SLAs, Schedule adherence, Timely update & escalated issues, ensure no violation happens
• Follow Escalation process and work according to Process and guideline
• Interact with the client for Work related tasks
• Working in 24*7 Environment / (may be Without Rotation).
Qualifications :
• BE/B.Tech/MCA/Any Graduate
• 2-4 Years of exclusive experience in the required technologies
• Expert knowledge of all/some versions of Unix / Windows e.g. AIX/Solaris/Linux/Windows
• Good to have basic knowledge of multiple SAN / NAS Storage environment
• Working knowledge of - MS Word, Excel, Internet Explorer
• EMC Certification preferred
• Good analytical skills
• Basic knowledge of ITIL framework preferred
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Experienced Walk-In : Linux Administrator @ Noida
Job Position : System Admin
Job Category : IT / Software
Job Location : Noida / Pune
No. of Openings : 1
Desired Experience : 3+ Years (Mandatory)
• Installation, Configuration and Administration and Remote Monitoring of Solutions around Red Hat Linux Servers according to client requirements
• Administration of Linux Cluster Servers
• Administration of Backup Solutions using EMC Legato Networker
• Demonstrate a high degree of creativity in performing tasks by identifying, proposing, implementing and streamlining activities to reshape technology and processes
• Migration of and Red Hat Linux Server environments from Older to Newer Generation based systems
• Handle the responsibilities of being a Technical Interface for Specific Clients
• Carry out and Red Hat Linux Server Build/ Server De-commissioning Activities.
• Conduct Periodic Server/ Cluster Performance Analysis and fine tune Server Performance
• Plan and Implement Time bound Projects within the line of support viz. System Upgrades, Patch Management, Migrations etc.
• Execute Incident management, Change Management and Problem management and other service management functions in line with ITIL Standards
• Server Capacity Management
• Work with other cross-functional teams to provide seamless Service Delivery
• Communicate issues and solutions that may impact the team.
• Provide weekly and Monthly status reports on projects.
Knowledge, Skills & Experience (Essential) :
• 3 to 3 Years of overall Experience in IT Services and Systems Management
• Expert Skills in and Red Hat Linux Server Management (installation, Configuration, Migration, Build, De-commission, On-going Systems Management & Administration etc.)
• Good Skills in the Administration of Logical Volume Manager
• Administration of Linux Cluster Server Administration
• Expert Skills in Legato Networker Administration
• Very Good Knowledge with ITIL Processes (Incident, Problem and Change Management etc). Preferably ITIL Foundation Certified.
• Knowledge in using Service Management Tool like Remedy/BMC, Service Center etc.
• Excellent Communication Skills (Written and Verbal)
• Should have worked in a Remote Support Environment
• Ability to clearly articulate situations / issues to cross-functional teams and clients
Knowledge, Skills & Experience (Desirable) :
• Solaris Server Administration
• Veritas Volume manager Administration
Licenses/ Certificates :
• RHCE Certification Preferred
• ITIL Foundation Certification
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Experienced Walk-In : Net Backup Admin @ Noida
Job Position : System Admin
Job Category : IT / Software
Job Location : Noida / Pune
Desired Education : Any Graduate
Desired Experience : 3 to 7 Years (Mandatory)
Role & Responsibilities :
• Handling Backup tool configuration and setup
• Managing Change Requests
• Troubleshooting Backup/Restore Issues
Skills/ technologies required :
• 3-7 years of experience in VERITAS Netbackup (NBU) 6.5 and above
• Managing NetBackup using SAN media servers, Shared Storage Option (SSO), and Veritas Vault
• Hand on experience in Installation,upgrades and patching
• Certification in NBU desirable
• Good communication and client interaction skills
• Should be flexible to work in 24*7 shift environment and good team player
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Experienced Walk-In : Oracle DBA @ Noida
Job Position : DBA
Job Category : IT / Software
Job Location : Noida / Pune
Desired Education : B.Tech / B.E / Diploma / MCA
Desired Experience : 3 to 5 Years (Mandatory)
Job Profile :
• Oracle DBA
Skills/technologies required :
• Oracle DBA, with ASM & RAC hands on experience
• Should be ready for 24*7 Support.
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Walk-In Date : On 5th June 2011 (Sunday) : 10 AM - 1 PM
Walk-In Venue :
Tech Mahindra, Ltd,
A-20 Sector 60, Noida
Contact Person : Pulkit Malhotra / Aditya Sharma
Documents to be Carried :
1) Copy of Resume
2) 1 Passport Size photograph
3) 1st & last page of passport
4) Final year mark sheet and degree certificate of highest education
5) Last month Salary Slip from Current organization
6) Offer / Appointment Letter and Last Appraisal Letter from current organization
7) Experience and Reliving letters from all previous organizations.
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