Company : Aricent (www.careers.aricent.com)
Aricent is a global innovation, technology and services company focused exclusively on communications. Aricent's unique engagement model blends strategy, design, technology and engineering services, delivering exceptional value across each phase of the product and service lifecycle.
Company Highlights
• One of the largest privately-held companies in Silicon Valley;
• 800+ customers;
• 9500+ employees, 33 offices worldwide;
• Product portfolio of more than 125 licensable products;
• Investors include KKR, Sequoia Capital, The Family Office, The Canadian Pension Plan Investment Board and Delta Partners.
Experienced Walk-In : Network Engineers (CCNA certifed) @ Gurgaon
Job Position : Network Admin
Job Category : Telcom / ISP
Job Location : Gurgaon, Haryana
Desired Experience : 1 to 5 Years (Mandatory)
Job Responsibilities :
Interacting with clients, understanding their needs & providing technical support by remotely accessing clients networks & resolving trouble-tickets raised by users of the client's product/service through phone, emails or remote access.
Key Education qualification :
• Graduate in any discipline (Technical Degree holders desirable)
• 1-5 years related experience for Network Engineers.
• CCNA Certification is Mandatory
Key Job Qualifications :
• Excellent Verbal communications skills.
• Prior troubleshooting experience
• Willing to work in 24x7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• Knowledge and understanding of OSI model and networking protocols.
• Knowledge of networking device worked on, if any.
• Knowledge of networking products already worked on will be an added advantage.
Technology Domains supported Within TAC :
• Unified Communications (CUCM, Unity, Multi-Service, IPCC).
• Network Security (VPN, ASA\PIX).
• Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Note :
• Candidate will go through Voice and Accent training and product specific training before they start handling technical cases.
• Company will partially sponsor in CCNA certification and candidate will go through Voice and Accent training and product specific training before they start handling technical cases.
• Company will provide free pick & drop through Delhi-NCR.
Candidates meeting the above criteria can come down to the below mentioned address for the interviews :
Walk-In Date : On 15th January 2011 (Saturday) | 10 AM - 4 PM
Venue :
Aricent Technologies,
Presidency Tower, Tower B, 5th Floor,
Sec-14, Gurgaon
Next to Kalyani Hospital
Contact Person : Deeksha Gupta
Contact Number : +91-124-4095888
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