Walkin Interview @ TCS in Chennai on 2nd April 2011 (IT Helpdesk)

Company : Tata Consultancy Services (TCS) (www.tcs.com)

Tata Consultancy Services (TCS) has endeavoured to help clients solve business challenges across diverse platforms and practices spread across multiple geographies. We, at TCS, offer you an opportunity to be a part of this dynamic team environment that is fulfilling, both professionally and personally.

Experienced Walk-In : IT Helpdesk (L1) @ Chennai

Job Position : System Admin

Job Location : Chennai, Tamilnadu

Desired Education : BE Candidates with 2 years experience, Diploma with 3 years experience, Bsc/Bcom/BA with 2.6 years of experience

Desired Experience : 2 to 4 Years (Mandatory)

Job Description :
Candidates should have hands on experience with:
• Expertise in troubleshooting Laptop / Desktop HW and computer peripheral issues i.e. local / network printer, Fax equipments etc
• Experience in troubleshooting collaboration / messaging technologies i.e. Lotus notes, Blackberry, Quick place etc
• Experience in troubleshooting Microsoft Applications i.e. MS Office, Internet Explorer, Operating System issues, Issues related to Virus / Malware etc
• Experience in troubleshooting connectivity related issues i.e. VPN, Wireless etc
• Experience in troubleshooting Office Telephony, audio / video conference related issues
• Experience in application support i.e. web or client based applications, In-house developed or Off-the-Shelf applications troubleshooting
• Experience of working in SLA based environment
• Understanding of Service Desk Environment and its day to day operations
• Exposure to ID and Access Management (Active Directory and Application)
• Exposure to handling mobile telephony based issue and co-ordination with telecom service providers
• Exposure to ITIL based work environment
• Experience in Service Desk / Technical Support handling global customers
• Customer and Escalation Handling Skills

Kindly carry a copy of :
• Resume
• one passport size photogragh
• Last month pay slip
• A copy of this mail.

We have planned to have interview for IT Helpdesk (L1) 2 to 4 years of experience on 2nd April 2011 at TCS Velachery office.

Walk-In Date : On 2nd April 2011 (Saturday) : 9:30 AM - 1 PM

Walk-In Venue :
Tata Consultancy Services
165/ 1A, Velachery – Taramani 100 Feet Road,
Velachery, Chennai 600042

Contact Person : Julie

Contact Number : +91-44-66167426

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